Track 1

08:30-09:00

Check-in

Getting familiar with the platform, networking

09:00-09:05

Conference Opening

Christina Abbott, President IIBA OO Chapter

09:05-09:55

Relieving Work-related Stress with Humour

Judy Croon, Keynote Speaker, Comedian

10:00-10:55

Someone Made a Mistake, Now What?

Michael Lachapelle, Business Design Expert

10:55-11:10

Break

Time for a health break.

11:10-12:05

Process Mining: Your New Superpower Providing Direct Visibility into Your Business

Frédéric Brosseau, Strategy Expert

12:05-13:05

Lunch

Time for some lunch!

13:05-14:00

Basics of CyberSecurity and Identity/Access Management

Julien Bois, Security Solutions Architect

14:05-15:00

Working Better by Working Together

Ellen Grove, Agile Coach and Trainer

15:00-15:15

Break

Time for a health break.

15:15-16:15

Insanely Effective Speaking Skills

Suzannah Baum, Keynote Speaker, Executive Speech Coach

16:15-17:00

Conference Closing

Closing remarks, "door prize", survey, and networking

Track 2

08:30-09:00

Check-in

Getting familiar with the platform, networking

09:00-09:05

Conference Opening

Christina Abbott, President IIBA OO Chapter

09:05-09:55

Relieving Work-related Stress with Humour

Judy Croon, Keynote Speaker, Comedian

10:00-10:55

What Artificial Intelligence Means to Business Analysts

Tara Holland, AI Expert

10:55-11:10

Break

Time for a health break.

11:10-12:05

Ethics, Trust and Machine Learning

Amanda Shiga, Product Strategist

12:05-13:05

Lunch

Time for some lunch!

13:05-14:00

Innovations in Journey Mapping

Dominira Saul, UX/CX Strategy & Innovation

14:05-15:00

The Art of Listening – The Voice of your Customer

Helen Racette, Lean Six Sigma Expert

15:00-15:15

Break

Time for a health break.

15:15-16:15

Insanely Effective Speaking Skills

Suzannah Baum, Keynote Speaker, Executive Speech Coach

16:15-17:00

Conference Closing

Closing remarks, "door prize", survey, and networking